About our
Tri-City Dental Team

Your First Visit to your Kennewick Dentist

Thank you for choosing Tri-City Dental Care in Kennewick, WA for your dental health needs. Your care and comfort is our top priority. To prepare for your first visit to our office, please read this page. Many of your questions will be answered here. At Tri-City Dental Care, you can expect to receive friendly, personalized attention from every member of our team. We strive to make your first visit a pleasant one!


Please bring to your first appointment

  • Completed new patient forms
  • Insurance card/information
  • List of current medications and medical conditions
  • X-rays taken in the last 6 months (if available)

Your first visit includes a comprehensive exam in which our doctor will talk to you about your dental and medical history and note any questions or concerns you may have. Many health conditions are indicated in the mouth and can affect oral health, so your medical information is very important in diagnosing issues with your teeth, gums and mouth. During your first visit, we will

  • Take full mouth x-rays to identify any current problems and to use as a baseline on future visits to detect early signs of problems. The American Dental Association recommends getting a full series every three years.
  • Assess gum condition and health.
  • Examine teeth for cavities and condition of old dental restorations.
  • Perform a head and neck exam, including salivary glands and lymph nodes,  for swelling or other abnormalities.

Diagnosis and Treatment Plan

After completing the checkup and cleaning, our doctor will talk to you about the findings, discuss a regular checkup schedule and dental treatment plan (if needed), and answer any questions or concerns you may have. If treatments require a specialist, we’ll give you a referral.

Patients Under 18 Years of Age

Please note that patients under 18 must be accompanied by a parent or guardian at all visits. We want to meet with both of you to discuss findings and treatments, and to address your questions and concerns.

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Insurance and Payment Policies

Tri-City Dental Care offers several payment options:

  • Cash, check or credit card at the time of service
  • Payment plans – For major treatments, we will work with you to develop a payment plan.
  • Insurance – For your convenience, we will submit your insurance claims.

Tri-City Dental Care accepts most PPO insurances, including: Aetna, Ameritas, Anthem PPO, Anthem PPO 100, Anthem PPO 200, Anthem PPO 300, Assurant PPO/DHA, Asuris Regency BCBS, Cigna, Delta Dental Carpenters Health, Delta Dental PPO, Delta Dental Premier, Guardian, Humana, Maverest Plus, Maverest Preferred, Metlife, Premera BC, Regence Basic Option, Regence Standard Option, Standard Option PDN, United Concordia ADDP (military), United Concordia Advantage, United Healthcare, Dentemax, Principal and Lincoln Dental Connect.   We’re looking forward to helping you enjoy a beautiful smile for life!

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